Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service, including online courses, mock tests, eBooks, physical books, and chat functionality. It also tells You about Your privacy rights and how the law protects You. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation: Words with initial capital letters have meanings defined under the following conditions. The definitions apply whether in singular or plural form.

Definitions

  • You: The individual accessing or using the Service, or the company/legal entity on behalf of which such individual is accessing the Service.
  • Company: (referred to as “the Company”, “We”, “Us” or “Our”) refers to Aiims Nursing Institute.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party.
  • Account: A unique account created for You to access our Service or parts of our Service.
  • Website: Refers to Aiims Nursing Institute, accessible at www.aiimsnursinginstitute.com.
  • Service: Refers to the Website and Mobile Application.
  • Country: Jodhpur, Rajasthan, India.
  • Service Provider: Any natural or legal person who processes data on behalf of the Company.
  • Third-party Social Media Service: Any website or social network through which a User can log in or create an account.
  • Personal Data: Any information relating to an identified or identifiable individual.
  • Cookies: Small files placed on Your device by a website or app.
  • Usage Data: Data collected automatically from the use of the Service.

Services We Provide

  • Online courses and learning materials available for purchase.
  • Online mock tests and quizzes to assess knowledge.
  • eBooks and physical books for sale.
  • Chat and messaging functionality between users or with instructors/support.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data: While using Our Service, We may ask You to provide certain personally identifiable information, including:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service and may include information such as Your device’s IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data. When accessing the Service via a mobile device, we may also collect device type, unique ID, operating system, mobile browser type, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (beacons, tags, scripts) to track activity and store certain information. Cookies can be “Persistent” (remain on your device) or “Session” (deleted when browser closes).

  • Necessary / Essential Cookies: Required for authentication and core features.
  • Cookies Policy / Notice Acceptance Cookies: Track if user accepted cookies.
  • Functionality Cookies: Remember user preferences and settings.

Payment and Transaction Information

We use Razorpay as our payment gateway to securely process payments for courses, mock tests, eBooks, and physical books.

  • Payment information (cards, UPI, etc.) is processed directly by Razorpay and is not stored on our servers.
  • We may collect billing info, email, and contact number to process orders and send receipts.
  • Transaction history may be stored for order management and customer support purposes.

All payment transactions are encrypted and handled securely according to Razorpay's Privacy Policy.

Chat and Messaging

Our app allows communication with instructors, support, or other users via chat. Messages may be stored for improving the Service, moderation, and support purposes. We do not share chat content with third parties, except when required by law.

Digital Content

eBooks, online courses, and other learning materials are for personal use only. Sharing, distributing, or reselling purchased digital content is strictly prohibited.

Shipping of Physical Products

To deliver physical books, we may collect shipping addresses, contact numbers, and delivery instructions. Your information is used solely for processing and shipping your orders.

App Permissions

Our app uses the following permissions for the purposes described below:

  • Read/Write External Storage & Manage External Storage: To allow you to download, save, and access in-app lectures and other content on your device.
  • Internet & Access Network State: To ensure smooth app usage both online and offline, and for API calls and server communication.
  • Post Notifications: To send notifications about updates, messages, and alerts.
  • Camera: To allow you to take a profile image. We do not access or store your photos without your permission.

Retention, Transfer, and Disclosure of Your Personal Data

The Company retains Your Personal Data only as long as necessary. Your information may be transferred to other jurisdictions and shared with affiliates, service providers, or legal authorities as described in this Policy.

Security of Your Personal Data

We strive to use commercially acceptable means to protect Your Personal Data, but no method of transmission over the Internet or electronic storage is 100% secure.

Children’s Privacy

Our Service does not address anyone under 13. We do not knowingly collect Personal Data from children under 13. If You are a parent and become aware of such collection, please contact Us.

Links to Other Websites

Our Service may contain links to third-party websites. We assume no responsibility for the content, privacy policies, or practices of these sites.

Changes to this Privacy Policy

We may update our Privacy Policy periodically. Changes are effective when posted on this page.